Eisai privacy statement

Eisai Pharmaceuticals Single Person Limited Liability Company and Eisai Co., Ltd. Technical and Scientific Office (“Eisai” or “we”) located at 8312 Salahuddin Al Ayyubi, 4308 King Abdulaziz District, 12233 Riyadh, Kingdom of Saudi Arabia.

Eisai is a leading global research and development-based pharmaceutical company headquartered in Japan.

This privacy statement is an important document which explains how we collect and use any personal data. Please select the relevant option from the list below to read the applicable privacy statement which will explain how we will use your personal data.

If you have any queries about how Eisai handles your personal data which are not covered by this privacy statement please contact Data_Protection_EMEA@Eisai.net.

1.1 I am applying for a job at Eisai

This section applies if you are applying for a job at Eisai.

1.1.1 When do we collect information about you?

We collect information about you directly when you:

  • Provide your contact details to us,
  • Send us your CV or apply for a role,
  • Respond to a social media post/ advertisement on new job opportunities,
  • Register to receive alerts on new job opportunities, or
  • You apply via a recruitment agency or an existing staff member refers you for a position.

We may sometimes collect additional information about you indirectly, including from third parties including former employers, credit reference agencies or other background check agencies.

1.1.2 What information do we collect about you?

We only collect information that is relevant for recruitment purposes and this may include:

  • Address, zip code, contact number(s) and email address
  • Work contact number(s) and email address
  • Date of birth
  • Work history of current and previous employers, job titles, job duties, dates of employment, reason for leaving previous employment
  • Academic qualifications and professional memberships
  • Passport and work permit and/or visa information
  • Photograph(s)
  • Current salary, current employment benefits and notice period
  • Your professional training history and training plans
  • Notes from our face-to-face, video or telephone interviews with you
  • Results from any tests undertaken as part of the recruitment process
  • Results from checks performed as part of the recruitment process, including criminal records checks, security checks and driving licence checks
  • Employment or character references
  • Driving licence details
  • GOSI number, National ID number, and Iqama number.
  • Disability and other health conditions you tell us about
  • Information about your visits to our website (please see ‘I am using Eisai websites’)

If you do not want to provide any of the information we are requesting, please inform the recruitment agency or Eisai contact you are working with. Alternatively, please contact Eisai Data Protection Team by using the contact details given below.

1.1.3 How do we use your personal data?

The information we collect from you will only be used to consider your application, ascertain your suitability for the role you are applying for and, if requested, to send you job alerts. It will also be used to comply with relevant laws. It may also be used to manage and administer an offer of employment or a contract.

The legal bases we rely on to process your personal data are compliance with a legal obligation and carrying out our legal obligations as an employer under applicable laws and regulations, (such as under the Labor Law and making any reasonable adjustments to enable you to attend an interview), performance of a contract and the legitimate interests of Eisai; specifically, Eisai’s legitimate interest in recruiting staff for its business and reviewing and improving usage of this website. Please inform us if there is any reason why you are unable to provide certain information that is requested from you during the recruitment process. Please note that it may not be possible to progress your application if you do not agree to provide certain information, including information required in connection with criminal records and security checks.

1.1.4 How long we keep your data

If you are applying for a specific role at Eisai, we will keep your personal data relating to that application for 15 months after the end of the financial year in which you applied (the Eisai financial year ends on 31st March). For example, if you applied for a role in May 2021, we will keep your personal data for 15 months from 1 April 2022.

Please note that your profile on the Eisai online recruitment platform and your access to this profile will remain active for 24 months from the last time you login, and the personal data you enter in your profile will be kept for that period. For example, if you last logged in to your profile on 1 May 2021, your profile will be accessible until and the personal data in your profile will be kept until 1 May 2023.

If you are offered employment or a contract role, we will keep your personal data in line with the privacy policy applicable for employees and other Eisai staff (which can be viewed by selecting the hyperlink above).

Once a retention period expires, we will delete or anonymise your personal data.

Please click this link to read about your rights, sharing your data, changes to this privacy statement and how to contact us.

1.2 I am a healthcare professional (“HCP”)

This section applies if you are an HCP.

1.2.1 When do we collect information about you?

We collect information about you directly if you:

  • Interact with Eisai or our representatives;
  • Register your interest in, and/or participate in, events organised or sponsored by Eisai such as advisory boards, symposia and conferences;
  • Consent to receive promotional information from Eisai via electronic data communication methods (please also see section 1.2.3 A below);
  • Provide consultancy services to Eisai;
  • Contact us to request medical information, or to report potential safety or quality issues, relating to any Eisai product;
  • Make a grant application for an investigator initiated Study (IIS); and/or
  • Take part in market research commissioned by Eisai.

We may also collect data about you indirectly from other sources such as official registers, hospital websites, healthcare provider directories, patient organisations and third parties providing data/information services.

1.2.2 What information do we collect about you?

We only collect information that is relevant for the purposes given in 1.2.1 and this may include:

  • Your name;
  • Your contact information such as your address, email or telephone number;
  • Your curriculum vitae and professional information such as areas of medical specialisation, presentations given, events attended and publications produced;
  • Your past collaboration(s) with Eisai, and your participation in events organised or sponsored by Eisai such as your feedback and advice given at advisory boards;
  • Information you provide us with (e.g., about how you use and your experience of using Eisai products in your medical work/ practise with patients, or when making a medical information enquiry);
  • Dates and summary of your interactions with Eisai staff (such as sales representatives and medical staff);
  • Financial and banking information, but only if necessary to pay you for services provided to Eisai or to reimburse your agreed expenses incurred in providing services on Eisai’s behalf; and
  • Only where you have agreed to receive promotional emails and to tracking of these promotional emails on an individual level, information about how you individually interact with these promotional emails (such as when you opened these emails) to assist Eisai to improve how it communicates with you. Otherwise, Eisai collects tracking information in aggregate form to improve how it communicates with healthcare professionals generally (please also see section 1.2.3 A below);

If you do not want to provide any of the information we are requesting, please inform the relevant Eisai contact you are working with or Eisai Data Protection Team by using the contact details given below.

1.2.3 How do we use your personal data?

The information we collect from you will only be used to:

  • Provide you with the information you have requested or to otherwise respond to your enquiry;
  • Comply with Eisai’s obligations under the Code of Conduct for Promotional Practices of Pharmaceutical and Herbal Product in the Kingdom of Saudi Arabia and any other applicable pharmaceutical industry codes of practice, such as disclosing any payment or other transfer of value made to you;
  • Comply with Eisai’s legal obligations in relation to the reporting of safety and/or quality issues relating to Eisai products;
  • To discuss the use of Eisai products on your patients;
  • Perform any contract with you, including to pay you any agreed consultancy service fee or honorarium and reimburse any agreed expenses, and book any required travel and accommodation;
  • Inform our business development strategies and improve how Eisai communicates with you;
  • Identify opinion leaders in a therapeutic area that Eisai is working in;
  • Consider your IIS grant application;
  • Consider your potential involvement in Eisai’s future activities; and/or
  • Invite you to and/or seek your involvement in meetings or events organised or sponsored by Eisai that may be of interest to you.

The legal bases we rely on to process your personal data are, as applicable;

  • compliance with a legal obligation (including in relation to the reporting of safety and quality issues and to comply with Eisai’s obligations under clinical trial regulations),
  • performance of a contract where you are an individual (in relation to any contract that you have with Eisai),
  • any consents you have provided (such as for disclosing any transfer of value made to you, and to receive any promotional materials by electronic data communication methods, and promotional email tracking),
  • the legitimate business interests of Eisai (such as to determine your potential involvement in future activities, to comply with Eisai’s obligations under the Code of Conduct for Promotional Practices of Pharmaceutical and Herbal Product in the Kingdom of Saudi Arabia, to inform Eisai’s business strategy, to conduct scientific research into the efficacy and safety of pharmaceutical products/ study drugs and to communicate with you in relation to relevant Eisai activities), and
  • as is necessary to protect public health (such as ensuring the high standards of quality and safety of medicinal products through reporting and monitoring drug safety and quality issues).

1.2.3 A Your rights in respect of promotional information sent by electronic data communication methods, and right to object

Withdrawing or changing your consent – Where you consent to being contacted for promotional purposes by electronic data communication methods (eg e-mail), you have the right to withdraw your consent to this. If you wish to withdraw or change any previous consent given to Eisai to contact you with promotional information via a certain electronic data communication method, please e-mail EMEA_Unsubscribe@eisai.net and please indicate by which electronic data communication method(s) you no longer consent to receive promotional information. Where you have agreed to promotional email tracking on an individual level and wish to withdraw your consent to this, please e-mail EMEA_Unsubscribe@eisai.net to request this.

Further information about your rights is given at the hyperlink at the end of this section 1.2

If you withdraw your consent to receiving promotional information by electronic means, we may still need to send you important administrative messages, and other communications if we are required to do so by law.

1.2.4 How long we keep your data

  • If you are presenting in an event organised by Eisai, we will keep your data for the longer of the prescribed retention period given in the applicable law or code of practice covering transparency disclosure or the prescribed retention period given in the applicable financial legislation governing how long Eisai is required to retain financial records for tax purposes
  • If you made a grant application for an IIS, your data will be kept for 10 years and if Eisai made the grant, your data will be kept for 25 years after the study has ended.
  • If you contact us to request medical information, a copy of your request and Eisai’s response will be retained for 3 years from the date of your request.
  • If you contacted us about a medical or safety issue about an Eisai product we will keep your data for 15 years after any marketing authorisation for the product has lapsed as required by applicable laws.
  • If you operate in an Eisai therapeutic area and/or interact with Eisai team members, your data will be kept for 3 years from the last interaction with an Eisai team member such as a face to face meeting, telephone call or longer if you have consented to receive promotional information via electronic data communication methods
  • Any information we obtained from sources such as official registers, hospital websites, healthcare provider directories, patient organisations and third parties providing data/information services, we will keep as long as you continue to operate in that therapeutic area or until you object to this processing.

Once a retention period expires, we will delete or anonymise your personal data.

Please click this link to read about your rights, sharing your data, changes to this privacy statement and how to contact us.

1.3 I am a supplier of goods or services to Eisai

This section applies if you are or your company is, offering to supply, will supply or are/is supplying, goods and/or services to Eisai.

1.3.1 When do we collect information about you?

We collect information about you directly when:

  • You contact us to offer to supply goods or services to Eisai;
  • We request you to supply goods or services to Eisai; or
  • You contact us to supply goods or services to Eisai.

1.3.2 What information do we collect about you?

We only collect data that is relevant for purposes given in 1.3.1 and this may include:

  • Your name and names of any staff working for you or your company;
  • Your contact information such as address, email or telephone number;
  • Background checks;
  • Your past contacts with Eisai; and
  • Financial, corporate and banking information.

If you do not want to provide any of the information we are requesting, please inform the relevant Eisai contact you are working with or contact Eisai Data Protection Team by using the contact details given below.

1.3.3 How do we use your personal data?

The information we collect from you will only be used to:

  • To comply with our legal obligations;
  • Evaluate your suitability to supply goods or services for Eisai;
  • To comply with Eisai’s commitments under international programmes such as the United Nations General Compact;
  • To make payments to you for the goods and/or services provided in accordance with the contract you have with Eisai; and/or
  • To perform the contract we have with you for the goods and/or services.

The legal bases we rely on to process your personal data are, as applicable, compliance with legal obligations, and performance of the contract we have with you where you are an individual (to assess your suitability in relation to goods or services offered, prior to entering into the contract, and to perform the contract, including to make payment for goods or services provided under the contract), and the legitimate business interests of Eisai (to assess your suitability for the provision of goods or services in relation to future business needs).

1.3.4 How long we keep your data

If you have supplied goods and/or services to Eisai, we will retain your data for up to 10 years from the expiry/ termination of the contract. If you have contacted Eisai for any other reason in connection with the provision of goods and/or services, we will retain your data for up to 10 years from the date of the end of the last contact. Details of any payments made to you by Eisai in connection with goods and/or services that you have supplied to Eisai will be kept for 15 years after the year end of the financial year in which the last payment of/ for those goods and/or services was made, in order to meet Eisai’s legal obligations across the EMEA region for accounting purposes.

Once a retention period expires, we will delete or anonymise your personal data.

Please click this link to read about your rights, sharing your data, changes to this privacy statement and how to contact us.

1.4 I am using Eisai websites

This section applies if you are using Eisai websites.

1.4.1 When do we collect information about you?

We collect information about you directly when:

  • You access Eisai websites;
  • You contact us or provide information via Eisai websites

1.4.2 What information do we collect about you?

We only collect data that is relevant for purposes given in 1.4.1 above and this may include:

  • Information that is collected indirectly, including about your visits to Eisai websites (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths); and
  • Any other information that you may provide when contacting us through Eisai websites which could include your name, contact details such as your email address.

1.4.3 Cookies

Eisai websites use cookies. A cookie is a small file of letters and numbers which is downloaded onto your computer when you access and use the website. The cookies used on our websites are ‘essential’, ‘functional’ and ‘statistical’ cookies.

The essential cookies are necessary to safeguard the functionality and reliability of the website. The functional cookies enable us to analyse the use of the website in order to measure and improve performance. The statistical or analytical cookies collect information from our website visitors to enable us to count the number of visitors and to see how visitors use our websites; this helps us to improve the way that our website works.

1.4.4 How do we use your personal data?

The information we collect from you will only be used to:

  • Count the number of visitors, see how visitors use websites and to help us to improve our websites; and
  • Provide you with the information you requested.

The legal basis we rely on to process your personal data is legitimate interests of Eisai; specifically, Eisai’s legitimate interests in reviewing and improving usage of websites, and responding to contacts made by website users.

1.4.5 How long we keep your data

Information about your visit and general enquiries will be retained up to 1 year from the date of your visit or request. Information in any cookies will be retained for 14 months.

For more information on managing and deleting cookies for popular browsers, please see the following links:

Once a retention period expires, we will delete or anonymise your personal data.

Please click this link to read about your rights, sharing your data, changes to this privacy statement and how to contact us.

1.5 I work for Eisai

This section applies if you are employed by, or working for Eisai, including permanent and fixed term employees, contractors, consultants or agency workers.

1.5.1 When do we collect information about you?

We collect information about you when:

  • You are employed by Eisai as a permanent or fixed term employee; or
  • You have agreed to provide services to Eisai as a contractor, consultant or agency worker.

1.5.2 What information do we collect about you?

We only collect data that is relevant for employment purposes and may include the following which is collected directly:

  • Name, address, contact number(s) and email address
  • Date and place of birth
  • Work history of current and previous employers, job titles, job duties, dates of employment
  • Academic qualifications and professional memberships
  • Passport and visa information (including birth certificate in absence of passport)
  • Photograph(s)
  • Current salary, current employment benefits and notice period
  • Your professional training history and training plans
  • Notes from our face-to-face, video or telephone interviews with you
  • Results from any tests undertaken as part of the recruitment process
  • Results from checks performed as part of the recruitment process, including criminal records checks and security checks
  • Employment or character references
  • Driving licence details (depending on band or role type)
  • ID number
  • Health conditions you or someone on your behalf tells us about
  • Marital Status
  • Next of kin and dependents
  • Vehicle registration number (s)
  • CCTV images and details of your visits to Eisai building(s)
  • Bank account details
  • Business travel details
  • Records from internal investigations, disciplinary and grievance processes
  • Performance and appraisal information
  • Gender
  • Details of your use of our systems and devices
  • Any other data that you or someone on your behalf provides

We may also collect data related to your attendance and/or assistance at Eisai events, including photographs of you at these events, and related to your work at Eisai.

1.5.3 How do we use your personal data?

The information we collect from you will be used to comply with relevant laws. It may also be used to manage, facilitate and administer staff employment contacts and business operations at Eisai. It may also be used to promote Eisai (through social media and other media channels) and for internal communications.

The legal bases we rely on to process your personal data is to comply with our legal obligations (including our legal obligations as an employer under employment laws), to perform your employment contract, in connection with assessments of the working capacity of employees, with your consent (in connection with mental health first aid, optional employment related benefits and promotional matters) and the legitimate interest of Eisai; specifically, Eisai’s legitimate interest in administering and managing its workforce.

1.5.4 How long we keep your data

All employment data held by the People team will be kept for a period of six years following termination of employment / engagement.

Once a retention period expires, we will delete or anonymise your personal data.

Please click this link to read about your rights, sharing your data, changes to this privacy statement and how to contact us.

1.6 I am visiting Eisai premises

This section applies if you are visiting Eisai premises.

1.6.1 When do we collect information about you?

We collect information about you when you visit or are invited to visit and when you connect to Eisai’s wifi network whilst at Eisai’s premises.

1.6.2 What information do we collect about you?

We only collect data that is relevant for the purpose given in 1.6.1 above and this data may include the following which is collected directly from you:

  • Name, address, contact number(s) and email address
  • Company you represent
  • Date and time of your visit
  • Purpose of your visit
  • Photograph(s)
  • Vehicle registration number(s)
  • Any other data that you provide.

The following data is collected indirectly:

  • When you connect to Eisai’s wifi network, your device name, IP address, MAC addresses, date/time of access, traffic types and data usage
  • CCTV images and details of your visits to Eisai building(s)

1.6.3 How do we use your personal data?

The information we collect from you will only be used to facilitate your visit to Eisai premises and to comply with legal obligations.

The legal bases we rely on to process your personal data are to comply with our legal obligations, (where obtained) with your consent, and the legitimate interest of Eisai; specifically, Eisai’s legitimate interest in ensuring effective, safe and secure access to its premises.

1.6.4 How long we keep your data

We will retain your data for 1 year after your visit to facilitate any further visits you may make within that time period and if you connect to Eisai’s wifi network your details will be held for 14 months. If you do not visit Eisai premises again and wish your data to be removed early, please let your host know or contact Eisai’s Data Protection Team using the contact details given below.

Once a retention period expires, we will delete or anonymise your personal data.

Please click this link to read about your rights, sharing your data, changes to this privacy statement and how to contact us.

1.9 I am contacting you about a volunteering activity (hhc activity)

This section applies if you are contacting Eisai for any hhc activity in connection with Eisai’s human healthcare (hhc) mission.

1.9.1 When do we collect information about you?

We collect information about you when you contact us, when we contact you in relation to an hhc activity or when you participate in any hhc activity organised by us.

1.9.2 What information do we collect about you?

We only collect information that is relevant for the purposes of the hhc activity and this may include the following which is collected directly:

  • Name, address, contact number(s) and email address
  • Date of contact
  • Details of the requests
  • Details of the hhc activity and any photos taken
  • Any other information necessary to run or consider the hhc activity, and any contract we have for the hhc activity

1.9.3 How do we use your personal data?

The information we collect from you will be used to enable our employees to provide the hhc activity and to keep a record of hhc activities that we have carried out.

The legal bases we rely on to process your personal data are consent, to perform any contract with you and for the purposes of the legitimate interest of Eisai; specifically, Eisai’s legitimate interest in administering its hhc projects and compliance with Eisai’s obligations under applicable pharmaceutical codes of practice (such as for disclosing any transfer of value made to you).

1.9.4 How long we keep your data

We will keep your information as part of the record of hhc activities we have carried out for 10 years from the date of the request.

Once a retention period expires, we will delete or anonymise your personal data.

Please click this link to read about your rights, sharing your data, changes to this privacy statement and how to contact us.

1.10 I am a patient or other member of the public

This section applies if you are a patient, or other member of the public who requests medical information, reports safety or quality or follows Eisai social media channels. If you are a healthcare professional, please also see I am a healthcare professional (“HCP”) section.

1.10.1 When do we collect information about you?

We collect information about you if:

  • you contact us to request medical information, or to report potential safety or quality issues, relating to any Eisai product,
  • you follow Eisai on social media or interact with our social media posts.

Please note that Eisai cannot provide medical advice to members of the public and we will direct you to your HCP for medical advice and guidance. Medical Information can provide factual information that is available in the Patient Information Leaflet (“PIL”) to members of the public if this is relevant to your question.

1.10.2 What information do we collect about you?

We only collect information that is relevant for purposes given in 1.10.1 and this may include the following which is collected directly:

  • Your name, social media handle;
  • Your contact information such as your address, email or telephone number;
  • Details of your request for medical information about an Eisai product;
  • Details of the potential safety or quality issue about an Eisai product that you are reporting;
  • Information about you or the other person who has taken the product (if reporting a potential safety issue), including age, sex, health condition, and the contact details of the healthcare professional who prescribed the product;

1.10.3 How do we use your personal data?

The information we collect from you will only be used to:

  • Respond to your request for medical advice by directing you to contact your HCP;
  • Respond to your request for medical information by providing factual information that is available in the PIL if this is relevant to your question;
  • Comply with Eisai’s legal obligations in relation to the reporting of safety or quality issues relating to Eisai products;
  • Inform our communications in respect of therapeutic area in which Eisai has an interest,

The legal bases we rely on to process your personal data are, as applicable, the legitimate business interests of Eisai responding to requests for medical information and informing how we communicate in respect of therapeutic areas in which Eisai has an interest, compliance with a legal obligation and necessary to protect public health (in relation to the reporting of safety and quality issues).

1.10.4 How long we keep your data

If you contact us to request medical information, a copy of your request and Eisai’s response will be retained for 3 years from the date of your request. If you contact us about a medical or safety issue about an Eisai product or your request for medical information contains a safety issue, we will keep your data for 15 years after any marketing authorisation for the product has lapsed as required by applicable laws

Once a retention period expires, we will delete or anonymise your personal data.

Please click this link to read about your rights, sharing your data, changes to this privacy statement and how to contact us.

1.11 I am a patient speaker or have been invited to speak at an Eisai event or am participating in an Eisai video

This section applies if you are a patient speaker or have been invited to speak at an Eisai event or are participating in an Eisai video.

1.11.1 When do we collect information about you?

We collect information about you if you:

  • Interact with Eisai staff members or our representatives;
  • Interact with our social media post;
  • Register your interest in, and/or participate in, events organised or sponsored by Eisai;
  • Are a patient speaker who shares your experience and your condition at an Eisai organised event such as an hhc event
  • Agree to speak at an Eisai organised event such as employee benefit fair
  • Participate in an Eisai video or any other material

1.11.2 What information do we collect about you?

We only collect information that is relevant for purposes given in 1.11.1 and this may include the following which is collected directly:

  • Your name;
  • Your contact information such as your address, email or telephone number;
  • Details of your health, family members or any other information that you voluntarily share or make available to Eisai;

1.11.3 How do we use your personal data?

The information we collect from you will only be used to:

  • Facilitate your visit and access to the Eisai event and assist you with giving your presentation;
  • Facilitate the recording of a video that you are participating in;
  • Facilitate the production of materials in relation to the event that you are participating in (e.g. by taking photographs).

The legal bases we rely on to process your personal data are consent, to perform any contract with you and for the purposes of the legitimate interest of Eisai; specifically, Eisai’s legitimate interest in administering its hhc programme.

1.11.4 How long we keep your data?

We will keep your information for 2 years from the date you give your presentation. If you participate in an Eisai video or other material, we will keep this information for 6 years from the date of publication or any other time that we agree with you.

Once a retention period expires, we will delete or anonymise your personal data.

Please click this link to read about your rights, sharing your data, changes to this privacy statement and how to contact us.

2 Rights, sharing your data, changes to this privacy statement and how to contact us

2.1 What are your rights?

In respect of the personal data that we have collected about you, you have the right, in certain circumstances, to:

  • Be informed about how we collect and use your personal data. This is described in this privacy statement
  • Request access to your personal data, including in a readable and clear format if technically feasible
  • Request the correction of your personal data
  • Request the erasure of your personal data

We will consider any such request made in accordance with applicable data protection laws. However, please note that there may be a legal or other valid reason why Eisai may not be able to process your request in whole or in part.

Where you have requested that we delete your personal data, we will either delete or anonymise this personal data. Where it is not possible for us to delete or anonymise your personal data we will take steps to put the personal data beyond use where it will be securely stored until such time as we are able to delete or anonymise it.

You can also withdraw your consent to the processing of your personal data at any time where the lawful basis relied on is consent and there is no other alternate lawful basis available, but this will not affect the lawfulness of the processing before that time.

You have a right to complain to the Saudi Data & AI Authority (SDAIA) if you are not satisfied with the way we are handling your data. You can write, email or call the SDAIA by visiting their “contact us” page via this link: https://sdaia.gov.sa/ar/Contact/Pages/default.aspx

If you would like to make a request to access, correct or delete your personal data we have collected about you, please send an email to Data_Protection_EMEA@Eisai.net.

2.2 Who do we share your data with?

We may share your data with the following entities (who may act as data controllers or data processors) for the purposes set out in each of the sections above:

  • Authorised teams and individuals within Eisai;
  • Other entities in the Eisai group (also see 2.3 below);
  • Third-party suppliers or potential suppliers who provide related services or business systems used by to Eisai to securely process your data;
  • Our regulators and/or any other competent authority who have powers to request disclosure of personal information we hold;
  • Relevant Pharmaceutical Industry body when disclosing any payment or other transfer of value made to a healthcare professional;
  • Professional advisors;
  • Pharmaceutical companies with whom Eisai has a co-promotion/ co-marketing relationship;
  • A purchaser or potential purchaser of any business or asset that we are selling (or are contemplating selling); and/or
  • Third parties where required by law.

2.3 Sharing your data outside the Kingdom of Saudi Arabia (KSA)

Personal data we collect from you may be transferred to countries outside the KSA where Eisai has operations.

As an international organisation Eisai operates in a number of countries including in the United Kingdom (UK), European Economic Area (EEA), Japan and USA. The list of countries where the various Eisai Group entities are located is available here: https://www.eisai.com/company/profile/group/index.html

We also use third party suppliers to provide a number of business tools, including the tools that we use for recruitment, human resource management, procurement, finance and we share your personal data with these third party service providers. Some of these providers may be outside the KSA.

Eisai may also transfer personal data to competent public authorities in third countries where required to obtain product approvals and for purposes of safety reporting.

2.4 Changes to this privacy statement

This privacy statement may be updated by Eisai from time to time; please visit the www.eisai.sa/ website at any time to view the latest version.

This privacy statement was last updated in February 2025

2.5 How to contact us

You can contact Eisai’s Data Protection Team by using the email address Data_Protection_EMEA@Eisai.net or by writing to the address given above.